1. What types of products does Saraax sell?
We specialize in high-quality electronics and smart gadgets, including mobile accessories, home tech, audio devices, wearable tech, and more—all curated for performance, reliability, and style.

2. How can I place an order?
Simply browse our products, add your desired items to the cart, and proceed to checkout. Once your payment is confirmed, you’ll receive an order confirmation email.

3. How long does shipping take?
Shipping typically takes 5–10 business days for domestic orders and 10–20 business days for international orders. Delivery times may vary depending on your location.

4. Can I track my order?
Yes! Once your order is shipped, you’ll receive a tracking number via email. You can use it to track your order until it arrives at your door.

5. Do you ship internationally?
Yes, we do! We proudly ship worldwide. Please note that customs fees and import duties may apply depending on your country.

6. What is your return policy?
We offer a 30-day return policy on most items. Products must be unused and in original packaging. For return requests, email us at isarastore5@gmail.com.

7. What if I receive a damaged or defective item?
Please contact us within 7 days of receiving your item at isarastore5@gmail.com. We’ll arrange for a replacement or full refund as soon as possible.

8. Are my payment details secure?
Yes. All transactions are encrypted and processed securely through trusted payment gateways. We do not store or share your payment information.

9. Do you offer discounts or promotions?
Yes! Follow us on social media or subscribe to our newsletter to stay updated on exclusive deals, seasonal sales, and new product drops.

10. How can I contact customer service?
You can reach our support team anytime at isarastore5@gmail.com. We typically respond within 24–48 business hours.